Help

Questions, answered

Everything about ordering, delivery and using Better Root. Still unsure? Message us on WhatsApp.

How do I pay?

Cash on delivery. You pay the rider when your parcel arrives, so there is nothing to pay online. After you order you will get a short confirmation call. Please pick it up so we can send your parcel quickly.

How long does delivery take, and what does it cost?

3–5 working days after your order is confirmed, anywhere in Pakistan. Delivery is Rs 198, and free on orders from Rs 3,000 (any 2 packs).

How long until I notice a difference?

Everyone's body is different, so we will never promise overnight results. Nutrition works by habit: take it every day for at least 8 weeks and judge how your days feel. That is why the 2- and 3-pack routines exist.

Can I take it with my medicines?

Better Root is food, not medicine, and it never replaces your treatment. Keep taking your medicines exactly as your doctor advised. If you take medicine every day, show the ingredients to your doctor before you start.

Who is it for?

Adults and teens aged 16 and above. If you are pregnant, breastfeeding or under medical care, please check with your doctor first.

How do I know my pack is original?

Order only from betterroot.co or our official Instagram, Facebook and WhatsApp. We do not sell on Daraz. A real pack carries the Better Root name and a clear window that shows the powder inside.

What if my parcel arrives damaged?

Message us on WhatsApp with your order number and a photo of the parcel. If it arrived damaged or leaked, we replace it free.

How should I store it?

Keep the pack sealed, in a cool, dry place away from sunlight, and always use a dry spoon. Best used within 6–12 months of opening.

What does each product taste like?

Cardio Boost: earthy and mildly sweet from beetroot, with a hint of cinnamon.
Immunity+: fresh and zesty from ginger and lemon.
Adaptogen Power House: rich and chocolatey from cacao.
None has added sugar or flavouring. A little honey makes any of them smoother.

How many servings are in a pack?

Every pack holds 120 g, which is 24 servings of 1 teaspoon (5 g). That is the same for Cardio Boost, Immunity+ and Adaptogen Power House.

Can I mix it with milk?

Adaptogen Power House is made to go with warm milk or water. For Cardio Boost and Immunity+ we recommend water, with a little honey or lemon if you like.